Product Management Intern, End User Experience - Winter 2027

Role overview

Support product discovery and delivery for user experiences spanning individual and business customers, including account organizer capabilities. During this four month internship, you’ll work with product, design, engineering, and other partners to understand customer needs and help shape useful product improvements.

Responsibilities - Build an understanding of customer needs through interviews, research, and analysis of available data. - Gather evidence about problems affecting customers and the broader market. - Work with design and engineering partners to scope features and help deliver them. - Represent product management in team discussions and agile ceremonies. - Research competitors and product trends when needed. - Contribute to product management processes and tools, including ways to use AI thoughtfully.

Requirements - Confidence taking on unfamiliar work and following it through to completion. - Curiosity about how products can work better and willingness to investigate assumptions. - Openness to asking questions, learning from mistakes, and using feedback to improve. - Ability to collaborate and contribute toward shared team outcomes.

Nice to have - Experience drafting or refining detailed product requirements. - Familiarity with technology, coding tools, or practical uses of AI. - Exposure to Pragmatic Marketing or another product management framework. - Personal experience with a password manager.

Benefits and work setup - Remote within Canada or the United States, with work performed from the employee’s home country. - Four month term running January through April 2027. - Internship benefits include paid time off, quarterly wellness days, learning resources, inclusion programs, peer recognition, and monthly intern events.