Remote Customer Support Jobs in the United States

A Software Engineer role on the Platform / Core Infrastructure team for an AI-powered offensive security platform. The engineer will design and run the distributed infrastructure…

A Technical Support Engineer I delivers technical support and consultation to customers using an intelligent, vendor-agnostic workflow automation platform. The role centers on res…

A fully remote customer-facing position handling English-language inquiries across email, live chat, and phone for a fintech organization operating in the forex and cryptocurrency…

This role focuses on building AI biomarkers that inform personalized cancer therapy decisions by analyzing clinical and pathology data. The engineer will work across the full mode…

An analyst role that turns customer and operational data into clear, actionable insight for a healthcare-focused data business. The position partners with Customer Success, Operat…

This role centers on quality assurance for voice AI agents that engage patients in healthcare outreach and care-orchestration workflows. The engineer investigates live campaign fa…

A post-launch engineering role on a Technical Support team responsible for keeping AI-powered customer service agents running reliably in production. The position blends investiga…

Provide functional expertise in designing, configuring, and optimizing SAP Transportation Management solutions as part of a high-performance consulting team serving complex, missi…

A licensed Electrical Engineer position on a Federal Engineering & Design team, contributing to the evaluation, design, and documentation of electrical systems for federal clients…

A Research Fellow position with an AI data lab that helps teams build the datasets and environments behind high-performing frontier and agentic AI. The fellowship is designed for…

This senior leadership role establishes the second-line-of-defense information risk and governance function inside a digital mental health organization. The position sits within L…

Define and own the reference architecture for AI and intelligent automation powering internal business operations. The role blends deep technical design with hands-on engineering…

A senior technical program manager is needed to lead complex programs at the heart of a fintech company's financial operations, specifically the money movement domain. The role ce…

Serve as the technical bridge between customers and an AI-powered communication coaching platform used by individuals and enterprises around the world. As a Technical Account Mana…

This role leads data science on a revenue experimentation team for a large consumer subscription business serving more than 100 million monthly active users. The focus is on ident…

A mid-level security engineering role focused on protecting enterprise applications, corporate infrastructure, and cloud services inside a large content management and collaborati…

This Staff Product Manager role owns the end-to-end flywheel that turns raw content and catalog data into the supply surfaced in shopping and search experiences, across four conne…

Lead the Growth Engineering organization, partnering closely with growth product to drive user acquisition, activation, and conversion across iOS, Android, and web environments. T…

Join a remote-first fraud and risk platform team as a Solutions Architect focused on integrations across the MENA region. The role centers on leading end-to-end technical onboardi…

A senior mobile engineering role focused on designing and shipping high-velocity growth and monetization experiments across a large-scale consumer application. The position center…

A member support specialist is needed to guide new self-employed members and small business owners through onboarding for an all-in-one platform that handles incorporation, bookke…

A fully remote IT Support Analyst position providing hands-on technical assistance to a distributed workforce, with a focus on East Coast coverage. The role is a front-line help d…

An IT Security Specialist is needed to protect the systems, devices, identities, applications, and workflows that underpin a media organization. The focus goes beyond deploying to…

This position supports and implements cloud-based software that helps healthcare organizations manage finance, unclaimed property, risk, and revenue cycle workflows. The analyst w…

A senior engineering position focused on building automated validation frameworks for cloud infrastructure, deployment pipelines, and platform services that support customer-facin…

A manager-of-managers role leading a database reliability engineering function for a high-traffic daily fantasy sports platform that sees seasonal and event-driven traffic peaks.…

An SAP Extended Warehouse Management (EWM) Consultant position focused on designing, configuring, and optimizing warehouse management solutions for client engagements. The role bl…

A principal-level pre-sales Solutions Engineer role focused on cloud-native application connectivity, security, and observability across APIs, microservices, and service mesh plat…

This is a fully remote, seasonal contract role supporting insurance agents who use a healthcare enrollment platform tied to the Affordable Care Act. The work centers on answering…

A senior database engineering role focused on the PostgreSQL and AWS Aurora backbone of a high-volume legal services platform. The position combines deep schema work, query tuning…

A senior consulting position focused on designing, configuring, and optimizing SAP Transportation Management (TM) solutions for complex logistics and supply chain operations. The…

As a Graphic Production Artist on a global creative team, the role focuses on adapting, resizing, and producing high volumes of marketing collateral, advertising, and brand promot…

Serve as an embedded Product Manager on an Applied AI team that automates internal workflows across business functions. The work is about mapping manual processes, prioritizing hi…

Support the Clinical and Utilization Management team as a Healthcare Informatics Intern, analyzing healthcare data and applying emerging AI tools to surface insights that improve…

A senior individual contributor position partnering with sales leadership to shape winning Salesforce transformation opportunities within financial services. The work bridges busi…

A senior backend engineering role on a Middleware team focused on building a fault-resilient, highly available platform that powers customer-facing security features. The work spa…

Serve as the functional lead for Workday Absence and Time Tracking at a commercial-stage oncology company preparing to scale toward several thousand employees. Combine deep config…

A senior engineering position focused on building the production infrastructure for a software-as-a-service security and access platform from the ground up. The role centers on re…

Lead the digital product roadmap for a direct-to-consumer footwear brand that blends traditional craftsmanship with modern e-commerce. Reporting to the VP of Digital, this role gu…

Lead the strategy, development, and continuous improvement of commercial analytics capabilities for a late-stage biopharmaceutical organization. This role sits at the intersection…

This is a senior engineering position focused on operating a production platform that powers AI-driven voice technology used by enterprise and professional teams. The role blends…

The SAP Extended Warehouse Management (EWM) Consultant II provides expert guidance in designing, configuring, and optimizing SAP EWM solutions for complex client environments. The…

A remote cybersecurity company is hiring a Software Engineer to join its Integrations Delivery & Support team, which builds and maintains first-party connectors between an autonom…

A senior product manager is needed to lead the enterprise product of a healthcare-focused AI platform that helps providers run safer, more compliant patient visits at scale. The r…

A senior product role on an AI-native business travel platform that serves tens of thousands of customers and millions of travelers through its booking and infrastructure technolo…

This is a staff-level cloud platform engineering role combining cloud infrastructure design with site reliability engineering responsibilities. The position focuses on building, s…

This role sits on a customer engineering team handling complex, often ambiguous technical issues for enterprise customers, from broken pipelines and deployment failures to misconf…

This Staff Software Engineer role sits on a Growth Engineering team that builds the reliable, configurable systems powering scalable client launches and secure member access to a…