Remote Customer Support Jobs

Build and operate software that connects production scheduling technology to real factory environments. The role centers on backend development and customer integrations, with opp…

Build internal applications and workflow tools that help enterprise teams access data, manage processes and work more reliably. You’ll combine full-stack engineering with product…

Build and operate the data engineering foundations behind retrieval-augmented generation and other LLM-powered product features. The work centers on ingesting substantial volumes…

Build and bring machine learning systems into production, owning defined parts of the work from data preparation and modelling through evaluation. Projects span AI agents, privacy…

Lead the design and delivery of optimisation algorithms and decision-support software for operational challenges across areas such as transport, logistics, workforce scheduling, a…

Design and build the back-end services and data flows that underpin enterprise platforms and integrations. You’ll make architectural decisions about APIs, service boundaries and p…

Build and maintain production front-end systems for complex enterprise workflows, including data-heavy dashboards and reusable interface foundations. The role treats user interfac…

Own the technical solution for prospective client engagements, from early qualification through proposal and presentation. You’ll work across sales, leadership and delivery teams…

Help researchers and other users apply computational protein engineering methods to their projects, while turning their feedback into improvements to a protein design platform. Th…

Help customers put generative and agentic AI to work on complex business problems. The role spans the development lifecycle: exploring use cases, building language model and machi…

Lead and grow a remote engineering team spanning backend, frontend, and customer-facing engineering. This is a hands-on player-coach position: you will own day-to-day roadmap exec…

Lead client engagements to design and deliver dependable data platforms that support analytics and AI. The role combines hands-on data engineering with end-to-end solution thinkin…

Guide data engineering delivery across multiple client projects, connecting technical design with practical delivery needs. The role calls for broad understanding of the data plat…

Build and operate the cloud foundations used by enterprise deployment environments. The work spans infrastructure provisioning, networking and security, with an emphasis on enviro…

Build and operate the data pipelines, transformations, and models that turn raw inputs into dependable datasets for analytics, business intelligence, and AI applications. You will…

Help shape and scale an automation platform for insurance workflows as an early, senior product engineer. The role spans React interfaces and backend services, with ownership of f…

Lead security work across financial software built around Bitcoin, covering application code, cloud infrastructure, and engineering practices. The role combines hands-on vulnerabi…

Manage AI data labelling projects from planning through delivery, coordinating the people and work needed to produce accurate datasets. The role spans project schedules, team reso…

Contribute to software that helps keep websites, applications, and game servers available during distributed denial-of-service attacks. Work can span customer issues, Linux traffi…

Lead an engineering team while staying hands-on in the codebase. You will guide a team of roughly 10–11 engineers, work closely with product managers, and strengthen delivery prac…

Build and improve machine learning and large language model systems that support real customer-facing marketing decisions. The work spans agent workflows and classical ML, includi…

Lead production AI workflow projects for several clients at a time, taking each from discovery and system design through implementation, launch, and ongoing monitoring. The work c…

Guide business customers through implementing and adopting workflow automation, from initial discovery to launch and ongoing support. The role combines implementation project mana…

Own the technical relationship with customers deploying an on-premises network protection platform, guiding them from initial technical review through implementation and staged la…

Build and maintain the data foundation behind AI-supported dealmaking. The role owns ingestion and warehouse systems, including data pipelines, dbt models, entity resolution, and…

Guide customers from initial discovery through tailored demonstrations, deployment, support, and expansion. The role combines technical problem-solving with customer-facing work,…

Develop software across a platform that helps keep websites, applications, and game servers available during distributed denial-of-service attacks. Depending on your strengths, yo…

As a Senior Data Engineer, you’ll build and maintain the data pipelines behind a workforce intelligence system. The work focuses on turning company-year workforce observations int…

Work with client teams to identify operational bottlenecks and build AI-assisted workflows that make everyday tasks easier. The role spans areas such as finance, customer success,…

Serve as the first point of contact for customers using network and server protection services. You will clarify reported issues, resolve straightforward problems yourself, and co…

Embed with customers to turn promising AI ideas into working agentic workflows, from early prototypes through production-oriented implementations. This is a hands-on engineering r…

Own meaningful parts of a software product from early planning through release, building both customer-facing features and tools that help teams work more efficiently. The role sp…

Contribute to production backend work as a Python developer intern. The role focuses on building and improving services, data workflows, automation, and AI integrations, with code…

Operate and improve the platform infrastructure behind a software product, including its Kubernetes environment, runners, infrastructure as code, and observability. The scope also…

Lead the day-to-day operation of a 24/7 security operations centre serving multiple clients. The role combines team leadership and incident response with setting safe, measurable…

Build AI-powered applications and agents for tasks such as support, analyst assistance, document processing, and automation. You will take systems from implementation through eval…

Build and operate the back-end services behind product features, including APIs, integrations, event-driven systems, and data pipelines. Some services support security operations…

Lead day-to-day operations for a security operations shift, coordinating analysts and serving as the escalation point for complex incidents. The SOC uses AI agents to enrich alert…

Provide senior security leadership to several growing client organisations that need CISO-level guidance without a dedicated full-time leader of their own. You will shape security…

This role focuses on setting up and maintaining the infrastructure behind digital platforms. You’ll work across delivery automation, cloud infrastructure, observability, and opera…

Lead quality strategy across software products and client engagements. The role focuses on building effective automation, bringing quality practices into development early, and us…

Support business development for cybersecurity and technology services by researching potential clients and helping create sales opportunities. This internship offers practical ex…

Build user experiences for client-facing portals on a multi-tenant platform for financial data access and exchange. The work includes design systems, financial data visualisation,…

Build and maintain the backend services and data pipelines that collect, process, and serve multilingual digital discourse data. You will help ensure reliable data quality and tur…

Develop machine learning models and the data pipelines that support them, carrying the work through deployment and ongoing operation. The scope includes predictive and computer vi…

Build and operate sentiment and narrative classification models for Eastern European languages, where language and regional context can challenge tools designed for English. You w…

Build and deploy machine learning models that turn satellite data into geospatial insights. The role focuses on developing practical models and bringing them into use; the availab…

Design and own the core agent infrastructure used in client production systems, along with the evaluation and tracing needed to check that it remains reliable over time. This is a…