Technical Writer

Role overview Create the documentation foundation for a software platform that currently lacks formal technical documentation. You will establish the standards and processes for keeping information useful over time, while producing materials for both external users and internal teams. The work involves close collaboration with engineering, product, QA and business stakeholders to turn specialist knowledge into clear, reliable guidance.

Responsibilities - Define the documentation structure, templates, style guidance, glossary and standards. - Write operator and administrator guides for the platform’s back office. - Create and maintain API and integration documentation for partners and internal teams. - Prepare release notes, changelogs and feature announcements. - Document architecture, technical specifications, internal APIs and team processes. - Set up review cycles, version control and regular updates to keep documentation accurate and accessible to different audiences.

Requirements - Experience as a technical writer, documentation lead or in a similar software product role. - Experience writing API documentation with OpenAPI, Swagger or comparable tools. - Ability to understand software architecture and work effectively with engineering teams. - Strong writing skills, with clear organization and careful attention to detail. - Familiarity with Confluence, Jira, Markdown, Git and version-controlled documentation workflows. - Ability to work independently and establish documentation processes in a fast-moving environment.

Nice to have - Experience in iGaming, online casino, sportsbook or another B2B platform environment. - Understanding of operator workflows and platform integrations. - Experience with docs-as-code practices or static site generators.