Technology Product Manager, Associate Director - UpToDate Core

Role overview

Set product direction and deliver improvements to the core web and mobile experience for a clinical information service. The role focuses on making registration, sign-in, identity, and enterprise access easier and more reliable, while balancing clinician needs, customer priorities, technical constraints, and business goals.

Responsibilities

- Own strategy, roadmap priorities, and measurable outcomes for core product experience and access capabilities. - Identify improvements to registration, login, single sign-on, accounts, identity, permissions, and entitlements. - Lead discovery and prioritization for usability, accessibility, reliability, and product quality across web and mobile. - Turn user, customer, technical, and business needs into product requirements, decision frameworks, and success measures. - Work with engineering, design, architecture, security, analytics, implementation, and customer-facing teams from discovery through launch and iteration. - Use customer research, product data, experiments, and post-launch feedback to guide decisions and communicate tradeoffs, risks, and dependencies.

Requirements

- 7+ years of product management experience in healthcare, enterprise software, B2B, workflow, platform, professional information, or another complex digital product setting. - Experience owning a product area, setting roadmap priorities, and delivering measurable outcomes across multiple workstreams. - Strong discovery and delivery skills, including research, requirements, prioritization, launch planning, experimentation, and metrics-based decisions. - Ability to translate complex user, technical, operational, and business needs into practical plans and clear product experiences. - Technical fluency with access, authentication, identity, permissions, entitlements, enterprise administration, or implementation complexity. - Ability to work across technical, customer-facing, commercial, and product teams.

Nice to have

- Familiarity with clinical workflows, healthcare content, point-of-care tools, or professional information products.

Benefits and work setup

- The role is described as hybrid, with some candidates potentially asked to interview onsite. - Bonus eligibility and benefits that include medical, dental, and vision coverage; retirement savings plan; commuter and health spending accounts; tuition assistance; vacation and sick time; and paid parental leave.