Senior Developer Advocate (North America, Remote)

Role overview Build technical trust and participation in the North American observability community through practical content, code, events, and direct user support. The work spans public technical education and hands-on product engagement: you will create examples and integrations, answer real questions, speak with engineering audiences, and bring community feedback to product teams.

Responsibilities - Write in-depth technical articles and maintain reference architectures, demo repositories, and working examples. - Contribute documentation, small fixes, and integration improvements to open-source observability projects. - Create technical video and audio content, including screencasts, interviews, and conference recordings. - Answer questions and help troubleshoot in developer forums, community channels, and social spaces. - Organize or lead conference talks, meetups, online workshops, office hours, and training sessions. - Summarize community feedback into actionable proposals for engineering and product leaders.

Requirements - At least five years in developer advocacy, developer experience, evangelism, or hands-on SRE or observability work with substantial public output. - Production experience with at least two observability technologies, such as Prometheus, OpenTelemetry, Grafana, or related metrics and tracing systems. - Ability to read and write Go, investigate source code, and contribute small code changes. - Fluency with PromQL or MetricsQL, including troubleshooting slow queries. - Hands-on Kubernetes experience, including operating stateful workloads in production. - A public technical track record, such as writing, conference talks, open-source work, or a substantial GitHub presence. - Strong written and verbal communication, including confidence presenting to technically demanding audiences.

Nice to have - Experience with open-source monitoring and observability tools. - Prior customer-facing work and speaking at technical conferences, especially observability or cloud-native events.

Benefits and work setup - Fully remote role with flexible hours and an async-friendly team. - Salary benchmarked against the North American market. - Direct collaboration with engineering, product, and marketing teams, with autonomy to shape community work.