Automation Engineer - Patching

Role overview Replace repetitive infrastructure patching work with reliable automation used across Windows, Linux, storage, and backup environments. You’ll work with operations teams to understand their patch cycles, turn recurring tasks into reusable workflows, and measure whether automation improves coverage and reduces manual effort.

Responsibilities - Partner with Windows, Linux, storage, and backup teams to map patching processes and identify tasks suitable for automation. - Analyze ServiceNow or similar ticket data to find recurring manual work, estimate its effort, and prioritize opportunities based on patch severity, operational risk, and impact. - Create reusable Ansible playbooks and roles, and maintain Terraform configurations that support patch workflows. - Build and maintain GitLab CI/CD pipelines to package, test, and deploy automation safely to production. - Manage workflow secrets, credentials, and certificates with HashiCorp Vault, and use JFrog Artifactory tools to manage and secure pipeline artifacts. - Validate automated procedures against existing manual processes, document workflows, and report on coverage and changes in effort or ticket volume.

Requirements - A bachelor’s degree or equivalent experience, with 3–5 years in infrastructure operations, patch management, or related engineering work that includes automation. - Hands-on experience with Ansible, Terraform, GitLab CI/CD, and HashiCorp Vault in production patching workflows. - Experience using IT service management ticket or incident data to identify recurring work and improvement opportunities. - Ability to gather operational requirements and convert patch cycles into repeatable workflows. - Working knowledge of Windows and Linux administration, storage, and backup operations. - Scripting skills in Bash, Python, PowerShell, or similar languages, including for patching and validation.

Benefits and work setup U.S. citizenship and residency are required. The listing describes paid time off, a 401(k), healthcare, health savings account matching, and learning opportunities. The position may involve access to export-controlled technology, so eligibility for any required U.S. government authorizations may be necessary.