Staff Software Engineer (L4)

Role overview

Own and improve the reliability of production services as a hands-on staff-level engineer focused on platform operations. The work spans system design, production code, incident leadership, and coordination across teams, with the goal of keeping services available, responsive, recoverable, and efficient.

Responsibilities - Set reliability goals for services, track service-level indicators and objectives, and use error budgets to guide engineering priorities. - Identify risks and recurring failure patterns, then lead work that prevents incident classes and reduces operational toil. - Improve monitoring, alerting, incident response, recovery, capacity planning, and the safety of production changes. - Participate in on-call rotations, lead response during service degradation, and document root causes and follow-up actions. - Write, review, test, and deploy maintainable code that improves reliability; lead debugging and complex changes across systems. - Coordinate projects across teams, setting milestones, communicating risks and timelines, and mentoring engineers through reviews and design feedback.

Requirements - At least 8 years of related engineering experience, including substantial work in reliability, infrastructure, or platform engineering. - Experience owning production services and being accountable for their outcomes during incidents. - Strong software engineering skills and experience shipping production code. - Experience defining and operating against reliability indicators and objectives, and using error budgets to inform priorities. - Practical depth in incident response, post-incident analysis, observability, and capacity planning. - Experience with large-scale distributed systems in cloud environments and leading work across teams without relying on formal authority.

Nice to have - Infrastructure as code, container orchestration, or GitOps delivery experience. - Work on multi-region systems, failure-domain design, or regional expansion. - Experience with chaos engineering or other proactive resilience exercises.

Benefits and work setup Remote role based in Ireland, with occasional travel for team or project meetings. Benefits vary by location and include paid time off, parental and wellness leave, healthcare, and retirement savings.