Senior Solutions Engineer, Consumer

Role overview

Help build consumer healthcare experiences that give people personalized estimates of what they may pay for care. This role combines healthcare pricing and billing expertise with product development and customer-facing technical work. You will shape the pricing, billing, and bundling logic behind service estimates, then help customers scope, integrate, launch, and successfully use the API that delivers them.

Responsibilities

- Partner with product teams to define, build, validate, and expand estimates for shoppable healthcare services. - Work with data and engineering teams to ensure upstream data supports accurate consumer pricing. - Serve as a technical and product resource for sales and customer success, leading discovery, scoping, and demonstrations. - Guide customers through API integration and implementation, supporting launch and product adoption. - Collect and prioritize customer technical feedback, and bring it into product planning.

Requirements

- Seven or more years in healthcare revenue cycle, billing and coding, claims, care navigation, or digital health. - Specific experience with institutional and professional claims, plus a strong understanding of commercial reimbursement and benefit design. - Strong SQL skills and experience with large, complex healthcare datasets. - Familiarity with REST/JSON APIs and how customers integrate them into products. - Experience in a customer-facing technical role, such as solutions engineering, implementation, or consulting. - Strong analytical, mathematical, research, communication, and organizational skills, with sound product judgment and attention to accuracy.

Nice to have

Experience building or supporting consumer care-navigation or digital-health products.

Benefits and work setup

The position is fully remote in the United States, with flexible hours. Compensation includes equity options. Listed benefits include medical, dental, and vision plans; spending and savings accounts; disability and life insurance; unlimited paid time off; a retirement plan with 4% matching; a home-office setup budget; paid company summits; coworker meetup and wellness stipends; paid family leave; and an annual learning and development stipend.