Remote job
French & Spanish-Speaking Associate Customer Success Manager (UK Remote)
Job details
About this role
Role overview Support customer success across French- and Spanish-speaking education markets in a remote UK-based role. The work focuses on helping customers get value from their services and coordinating with internal teams to address their needs.
Responsibilities - Build productive relationships with customers and understand their goals and challenges. - Help customers adopt and use available services effectively. - Respond to customer questions and coordinate follow-up on issues. - Work with colleagues to support customer needs across the region.
Requirements - Professional fluency in French and Spanish. - Ability to communicate clearly with customers and colleagues. - A customer-focused approach to problem solving and relationship building. - Availability to work remotely from the UK.
Benefits and work setup - Remote role based in the United Kingdom.