AWS Workspaces SME (R-00225)

Role overview This position calls for an AWS WorkSpaces Subject Matter Expert to design, secure, and operate enterprise-scale virtual desktop environments. The role blends hands-on engineering with architectural ownership, supporting end-user computing workloads through AWS-native tooling. It is well suited to a senior infrastructure practitioner who can translate security and identity requirements into reliable, cost-optimized VDI solutions.

Responsibilities - Build and scale AWS WorkSpaces deployments, selecting appropriate Windows or Linux bundles and sizing compute and storage for target workloads. - Integrate WorkSpaces with directory services such as Simple AD, Managed Microsoft AD, or on-premises Active Directory, and federate identities through providers including Microsoft Entra ID. - Apply security baselines including MFA, SAML 2.0 federation, AWS KMS encryption for root and user volumes, and network access controls inside VPC environments. - Operate the platform day-to-day by monitoring uptime with CloudWatch, automating patching through AWS Systems Manager, troubleshooting connection issues, and optimizing hourly versus monthly billing models. - Manage application delivery using Amazon WAM, AppStream 2.0, or traditional Group Policy approaches to streamline software deployment at scale.

Requirements - Five or more years of experience in IT infrastructure, End User Computing, or Virtual Desktop Infrastructure. - Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. - Strong working knowledge of core AWS services including VPC, IAM, KMS, Directory Service, and CloudWatch. - Familiarity with TCP/IP, VPNs, Direct Connect, and streaming protocols such as PCoIP or Amazon DCV. - Scripting ability in PowerShell, Python, or the AWS CLI for bulk user provisioning and management.

Benefits and work setup - Competitive salary paid twice per month with a company-wide new business incentive program. - Medical coverage with the full premium covered, plus monthly reimbursement for cell phone and home internet costs. - Three weeks of paid time off plus eleven paid holidays annually, and parental leave. - 401(k) program with a 100 percent company match on the first four percent of contributions. - Funding for training and certifications, along with contribution incentives for writing, presenting, or sharing expertise internally.