Documentation Platform Engineer

Role overview Develop and operate a customer-facing documentation platform that helps people discover, understand, and use software products. The work spans the documentation site, publishing tools and pipelines, API documentation, and search, with a focus on a smooth contributor experience and reliable service at high visitor volumes.

Responsibilities - Improve the documentation site’s usability and educational value for individual users, developers, and enterprise teams. - Maintain docs-as-code tooling and publishing pipelines so contributors can publish accurate content efficiently. - Integrate documentation with product and engineering systems, and bring tested designs into production with design, research, and growth partners. - Improve search and discovery so readers and automated agents can find relevant answers. - Engage with open-source contributors through discussions, issues, and code reviews. - Monitor performance and scale the platform for millions of monthly visitors. - Research documentation practices and evaluate changes through experimentation and measurement.

Requirements - Experience building, maintaining, and deploying documentation sites with tools such as Hugo or Docusaurus, or frameworks such as Next.js or Astro. - Familiarity with docs-as-code workflows and how documentation affects product awareness and adoption. - Proficiency in TypeScript or JavaScript and React; working comfort with Python, command-line tools, shell scripting, and Git. - Ability to implement supplied designs using modern HTML and CSS. - Experience with CI/CD, automated testing, and workflow automation for content publishing. - Ability to explain how language models can support development and consume published documentation.

Nice to have Open-source contribution experience, knowledge of how language models use documentation, and experience publishing content in multiple formats such as HTML, JSON, XML, Markdown, PDF, or ePub.

Benefits and work setup The company is remote-first, with flexible work arrangements, health, vision, and dental coverage, equity, retirement contributions, paid time off, and parental leave. Other offerings include professional development support, coworking access, and a home office budget. The stated US base salary range is $163,000–$204,000.