Full Stack Engineer, Support Experience (Greater China Support)

Role overview This full-stack engineering role supports the development and improvement of internal experiences for a support organization serving users in Greater China. The work combines end-to-end software development with close attention to support workflows, usability, and operational effectiveness.

Responsibilities - Build and maintain full-stack product capabilities for support-related experiences. - Contribute across frontend and backend development as needed by the team. - Translate support needs into reliable, usable software solutions. - Collaborate with colleagues working across risk, financial crime, and support functions.

Requirements - Professional experience developing full-stack software. - Ability to work across user-facing and server-side components. - Strong problem-solving skills and a practical approach to product development. - Ability to collaborate effectively in a distributed, cross-functional environment. - Interest in building tools that improve support operations for a regional user base.

Benefits and work setup - Full-time position. - Remote work available in Canada or the United States, with listed office options in Toronto, Chicago, New York, Seattle, and South San Francisco.