Student Support Advisor

Role overview Support middle-school students in grades 6–8 as they build consistent attendance, academic progress, and connection to their school community in a virtual learning environment. The advisor manages a student caseload, works with families and school staff to identify participation barriers, and provides individualized support through a multi-tiered student support approach.

Responsibilities - Monitor assigned students’ logins, class attendance, and engagement, then coordinate interventions such as catch-up sessions, time-management guidance, or learning coach support. - Use available student data to provide consistent, proactive outreach and follow-up. - Help students and their learning coaches get started through the onboarding process. - Serve as a communication link among students, families, teachers, and school administration. - Continue training to respond effectively to students’ and families’ changing needs.

Requirements - Must reside in Michigan. - Two years of college and two years of education experience, or an equivalent combination of education and related experience. - Ability to pass a required background check. - Strong written and verbal communication, problem-solving, organization, and multitasking skills. - Proficiency with Microsoft Office and web tools; familiarity with online learning and ability to learn new database and web-based tools. - Ability to travel about 25% of the time and work in a fast-paced environment.

Nice to have - Four years of college, experience with the middle-school age group, or experience helping children and adults learn and use technology.

Benefits and work setup - Home-based position that may require one or more office days per week, as determined by the supervisor.