Lead Engineer, Order Management

Role overview Set technical direction and deliver complex work for systems that manage checkout, order creation, fulfillment, and partner integrations. This hands-on engineering leadership role spans discovery through production operation, with close collaboration across product, engineering, inventory, fulfillment, customer experience, and operations.

Responsibilities - Own multi-sprint initiatives from problem framing and design through rollout and post-launch measurement. - Build reliable services and workflows for checkout, order lifecycles, fulfillment orchestration, and integrations, with clear handling for data consistency, failures, and recovery. - Document technical options and tradeoffs while balancing delivery, maintainability, system simplification, and engineering velocity. - Align partners on scope, milestones, dependencies, risks, and success measures tied to business and operational outcomes. - Improve testing, observability, rollout and rollback practices, incident response, and follow-up remediation. - Review designs and code, and mentor engineers to strengthen team practices.

Requirements - At least five years of software engineering experience building and operating complex backend, distributed, or workflow systems with demanding correctness and availability needs. - Proficiency in a modern programming language such as Go, Ruby, Java, or Python, and ability to work across languages. - Strong relational database experience, including data modeling, transactions, schema changes, and performance; experience operating services on a major cloud platform. - Demonstrated ability to lead complex initiatives from discovery to launch and operational follow-through. - Clear communication and effective collaboration across technical and non-technical teams. - Sound technical judgment, openness to evidence and alternatives, and a record of mentoring others.

Nice to have Experience with Go, Ruby on Rails, PostgreSQL, AWS, Kafka, Temporal, or Datadog is useful, but specific tools are not required. The role also involves using AI-assisted development tools and assessing their outputs for production quality.

Benefits and work setup The position includes salary, equity, an annual bonus opportunity, and medical, dental, vision, and other benefits. The stated US salary range is $150,000–$186,000.