Staff Product Designer

Role overview

A staff-level product designer is sought to lead design for an internal AI experience embedded within a programmatic advertising platform. The role covers high-complexity, cross-team initiatives, spanning generative UI, AI-driven surfaces, and the systems that make AI outputs trustworthy, explainable, and recoverable. It is a remote-first position open to candidates located anywhere in Canada or the United States.

Responsibilities

- Drive end-to-end design strategy for an AI experience, from generative UI to platform-wide AI surfaces - Set the standard for how the AI earns trust, communicates reasoning, signals confidence, and recovers from errors - Lead design for complex, multi-team initiatives from problem framing through launch - Collaborate deeply with Product, Engineering, Research, Revenue, Client Services, and Leadership - Translate data-rich, technical systems into intuitive, scalable interfaces that support confident decision-making - Define what a good AI response looks like and partner with engineering on the evaluations that test for it - Build frameworks, patterns, and processes that raise quality and consistency across teams - Balance usability, automation, and performance considerations including latency, streaming, and cost per interaction - Mentor designers and contribute to evolving design practices across the product

Requirements

- Depth of experience designing complex products, ideally in data-driven, enterprise, or workflow-rich environments - Hands-on experience designing AI-powered products, including interfaces that are generated rather than drawn - Fluent use of AI tools in design practice, including coded prototypes that call real models (e.g., Cursor or Claude Code) - A clear point of view on where AI design is heading, backed by shipped work that reflects it - Strong interaction design, prototyping, and information architecture skills - Demonstrated ability to connect design decisions to measurable business and user outcomes - Track record collaborating across technical, commercial, and operational teams - Excellent communication and storytelling skills for both technical and non-technical audiences

Benefits and work setup

- Highly competitive base salary - Retirement/401K/pension savings plans - Generous paid time off, including birthdays off - Comprehensive mental health care program - Health benefits from day one - Work-from-home reimbursements - Optional global WeWork access and hubs in London and Toronto - Robust training and onboarding, plus support for conferences, courses, and books - Parental leave program - Remote-first with social and team events