Staff Solutions Engineer, MSSP Partner

Role overview

Lead technical enablement and adoption for managed security service provider (MSSP) partners across North America. This staff-level solutions engineering role combines partner strategy, technical sales, architecture guidance, demonstrations, training, and coordination with product and field teams. Travel of up to 50% is expected.

Responsibilities

- Help current and prospective partners understand solution capabilities, resolve technical obstacles, and build internal technical champions. - Work with the managed-partner team to identify and qualify partnership opportunities, assess competitive or technical objections, and help scale partner sales. - Support partners through the customer journey with demonstrations, hands-on evaluations or proofs of value, technical training, and pre- and post-sales assistance. - Plan partner go-to-market initiatives and help shape joint technical offerings and services. - Own partner technical relationships, coordinate internal technical support, and keep partner-facing messaging and follow-up aligned. - Share partner and customer feedback with product teams and help manage escalations.

Requirements

- At least 15 years of relevant field experience, including 8 or more years in sales engineering, solutions architecture, or professional services, as described in the source. - Strong technical communication and presentation skills, including the ability to explain complex security capabilities and address partner roadblocks. - Experience supporting technical sales, partner enablement, and customer-facing engagements. - Ability to learn and work with emerging technologies, methodologies, and solutions. - Willingness to travel up to 50%.

Nice to have

The source favors cloud or security certifications, including AWS, GCP, CEH, SANS, OSCP, or CISSP. Experience with containerized workloads, serverless computing, and microservices is also mentioned.

Benefits and work setup

The U.S. on-target earnings range is $224,000–$308,000, inclusive of base salary and commissions; pay ranges may vary by location. Listed benefits include equity and a stock purchase plan, flexible time off, paid holidays and sick time, parental and grandparent leave, medical, dental, and vision coverage, a retirement plan with company match, and wellness and home-office support.