Staff Backend Software Engineer - Agent Platform (Go/Python)

Role overview

Develop and operate core services in an endpoint security agent platform that supports tens of millions of devices across Windows, Linux, and macOS and processes very large volumes of security events. The role combines hands-on distributed systems engineering with production incident response, focusing on reliable, scalable services for policy, configuration, and command delivery.

Responsibilities

- Diagnose and resolve urgent production issues spanning multiple services, building context quickly across unfamiliar systems. - Lead root-cause analysis and turn incident findings into lasting improvements to reliability, scalability, observability, and operations. - Design, build, test, document, deploy, and operate high-throughput, low-latency distributed services. - Maintain and improve existing services through refactoring, feature work, and architectural changes. - Monitor service health and strengthen operational visibility, stability, and data integrity. - Translate business needs into robust technical solutions and collaborate across engineering and stakeholder teams.

Requirements

- Strong software engineering experience with a reliability-first approach to production systems. - Ability to troubleshoot complex distributed systems and lead incidents through resolution. - Skill in learning unfamiliar services and codebases and coordinating fixes across teams. - Experience building or operating high-volume, highly available services. - Ownership, autonomy, curiosity, and ability to drive ambiguous technical problems to outcomes.

Nice to have

Experience in enterprise SaaS or cybersecurity software is desirable.

Benefits and work setup

The listing describes equity awards, a stock purchase plan, flexible time off, paid holidays and sick time, parental leave, health and retirement benefits, wellness support, and home office and mobile phone allowances. The U.S. base salary range is $156,000–$215,000, with variation by location.