Application Scientist, Bioinformatics

Role overview

Help research, clinical, and laboratory customers put bioinformatics tools into practice, from technical evaluation to deployment and ongoing workflow support. The role combines NGS analysis knowledge with systems coordination and commercial communication, serving as a link between customer teams and internal product, operations, and infrastructure specialists. The customer focus includes the Asia-Pacific region.

Responsibilities

- Demonstrate bioinformatics tools, manage customer evaluations, and address variant analysis and laboratory integration questions. - Lead onboarding for geneticists and bioinformaticians. - Coordinate private cloud and on-premises deployments, aligning storage and network needs between customers and DevOps. - Improve filtering strategies and automation, and help customers maintain effective routine workflows. - Collect user feedback to inform product priorities and contribute to conference presentations and technical white papers. - Work with product, marketing, and operations colleagues to communicate product capabilities and support growth.

Requirements

- Master’s or PhD in bioinformatics, computational biology, or a related field. - Hands-on bioinformatics experience, including NGS secondary or tertiary analysis workflows. - Understanding of variant classification and bioinformatics and IT workflows. - Proficiency in English and the ability to explain technical concepts to scientific, clinical, and IT audiences. - Strong organization, prioritization, and project coordination skills, with careful attention to scientific accuracy. - Willingness to travel internationally to support customers in the Asia-Pacific region.

Nice to have

Experience at a bioinformatics software company or in DevOps/system administration, familiarity with regulated environments such as IVDR or CLIA/CAP, and experience supporting international customers. Mandarin, Japanese, or Korean language skills are a plus.

Benefits and work setup

- Full-time remote role based in the Philippines, with an international remote team. - The source describes tailored compensation and learning opportunities but does not state a salary amount.