Staff Engineer - Telematics

Role overview Lead hands-on engineering for a growing telematics product portfolio, including new offerings in routing and workforce management for physical operations. You will work with customers to find and validate useful solutions, then guide them from early exploration through launch, adoption, and growth.

Responsibilities - Learn customer needs alongside customer-facing teams, and agree with Product and Design on how to measure success before committing to a solution. - Lead initiatives from discovery and prototyping through production release, using customer feedback and product data to guide iteration. - Build and ship code across services, APIs, and user-facing experiences, including work on critical delivery paths. - Set technical direction, make architecture decisions, and coordinate teams around a practical approach to delivering and scaling products. - Own reliability, correctness, performance, and rollout safety; use production evidence to address issues as usage grows. - Improve team effectiveness through technical reviews, mentoring, clear communication, and removal of recurring delivery obstacles.

Requirements - Demonstrated success launching customer-facing products and growing them, with evidence of outcomes such as adoption, retention, revenue, or customer efficiency. - Strong product judgment and experience working directly with customers to define unclear problems, test ideas, and adapt based on evidence. - Deep, recent experience designing, building, and operating production software, with the ability to move from prototype to maintainable systems. - Experience scaling products and their supporting systems, and making sound technical trade-offs as usage and needs change. - Ability to lead ambiguous work, set direction across teams, and help other engineers deliver independently.