Sr Software Engineer I/II, Operational AI

Role overview

Build AI-powered software that helps customers turn camera observations from vehicles and worksites into useful detections and operational workflows. This senior engineering role spans customer discovery, product design, implementation, and production ownership, with work across backend services and customer-facing experiences. You will collaborate with platform and machine learning engineers on cloud and device capabilities.

Responsibilities

- Translate customer needs into engineering plans, define an initial release, and revise priorities as new information emerges. - Design and deliver features across backend services, APIs, and user-facing software, creating reusable capabilities for recurring needs. - Integrate AI detections and agent-based capabilities into operational workflows with platform, machine learning, product, and design teams. - Evaluate detection quality and customer outcomes, improving transparency and reliability of recommendations and actions. - Improve system availability, response times, and compute costs as usage grows. - Own production services after launch, including monitoring, troubleshooting, and ongoing improvements; guide technical decisions and support colleagues through reviews and mentorship.

Requirements

- Strong software engineering and system design skills, including experience operating production systems and diagnosing complex issues. - Ability to work directly with customers, make progress amid ambiguity, and choose practical solutions across the stack. - Judgment about when to solve a single customer need directly and when to build a reusable platform capability. - The role calls for applying AI tools in engineering workflows and using that experience to inform product development.

Benefits and work setup

Open to candidates based in the United States or Canada. The organization supports remote work where it fits operational needs and also provides offices for in-person work. Benefits described include professional development support, health coverage, and parental leave.