Associate Creative Director, Digital Design

Role overview The Associate Creative Director, Digital Design leads the visual and creative direction for marketing campaigns, branding initiatives, and product communications at a global B2B SaaS organization. This is a senior, hands-on creative leadership role that combines strategic thinking with design craft, and includes reimagining web and digital experiences for an AI-first world, moving beyond conventional page-building toward more interactive, memorable customer experiences.

Responsibilities - Define and execute the creative direction across marketing campaigns, branding initiatives, and product communications. - Lead the design and production of high-quality creative assets that resonate with business clients and internal stakeholders. - Collaborate across multidisciplinary teams to align creative work with brand, marketing, and product goals. - Champion and prototype interactive, AI-informed digital experiences that elevate the brand's web presence. - Mentor designers and raise the creative bar through critique, feedback, and hands-on contribution.

Requirements - Significant experience as a senior creative leader in digital design, ideally within a B2B SaaS or technology environment. - Strong portfolio demonstrating strategic thinking, hands-on design craft, and execution across marketing and product communications. - Proven ability to collaborate with cross-functional partners including marketing, brand, product, and engineering. - Deep understanding of digital experience design, including emerging AI-first patterns for web and interactive experiences. - Experience guiding and developing other designers, with a track record of elevating team output.

Nice to have - Experience working on product storytelling in IoT, industrial, logistics, transportation, construction, or related physical-operations sectors. - Familiarity with translating complex technical subject matter into clear, compelling visual narratives. - Comfort working in a remote, distributed creative organization based in Canada.