Technical Architect

Role overview Lead the technical design and delivery of enterprise monetization and connectivity solutions for telecommunications and digital service providers. The role spans discovery, product catalog and pricing design, quote-to-cash processes, and integrations with billing, finance, and network systems. It combines hands-on platform expertise with architecture governance and executive-level customer engagement.

Responsibilities - Lead discovery sessions and design workshops to capture complex business and technical requirements. - Translate requirements into scalable architectures aligned with quote-to-cash processes and business and operations support systems. - Design and guide implementation of product catalogs, pricing, subscriptions, orders, and service-change orchestration. - Architect integrations with billing and rating engines, payment providers, ERP and tax systems, and network orchestration tools. - Advise senior customer stakeholders and explain complex topics such as usage-based billing, asset-based ordering, and headless commerce to technical and nontechnical audiences. - Govern implementation choices and help ensure solutions meet customer needs across multiple engagements.

Requirements - Hands-on implementation, data architecture, and custom development experience with enterprise revenue, billing, and communications platforms. - Strong knowledge of product catalog management, pricing procedures, business rules, and guided workflow tools. - Deep platform development skills, including Apex, Lightning Web Components, ConnectApi, and SOQL, for transactional flows, integrations, and asynchronous processes. - Experience designing integrations using REST or SOAP APIs and middleware; familiarity with industry-standard telecommunications APIs is relevant. - Strong communication and interpersonal skills, including the ability to build trust, manage expectations, and prioritize concurrent customer work.

Nice to have - Familiarity with generative AI assistants for development, debugging, or architecture work. - Relevant credentials in revenue management, billing, communications, data, or solution architecture. - Experience with Agile, SAFe, or hybrid delivery methods and governance.