Senior Data Analyst

Role overview

Lead analytics for subscription products and web funnels, helping product, marketing, and data teams improve conversion, retention, and customer lifetime value. This hands-on role spans problem framing, analysis, recommendations, trusted reporting, and mentoring other analysts.

Responsibilities

- Define KPIs and success measures with cross-functional partners, and build or improve dashboards that support decisions. - Analyze user journeys, funnels, cohorts, retention, and subscription performance to find bottlenecks and opportunities for experiments. - Investigate checkout, renewals, payment approvals, failed payments, refunds, and chargebacks; help resolve discrepancies in payment and revenue reporting. - Maintain event tracking conventions and validate that implementations reflect business logic. - Build reusable, well-defined SQL data models and monitor key metrics for anomalies, escalating issues to stakeholders. - Coach analysts on SQL, data validation, funnel and cohort analysis, and experimentation quality.

Requirements

- At least 3 years of data analysis experience, including ownership of analysis from investigation through stakeholder recommendations. - Degree in a quantitative or analytical field, or equivalent practical experience. - Advanced SQL, experience with a BI platform such as Tableau or Looker, and familiarity with event analytics tools such as Mixpanel, GA4, or Amplitude. - Strong product analytics experience across funnels, cohorts, retention, lifetime value, churn, and segmentation. - Experience with subscription businesses and hands-on analysis of payments and subscription performance. - Clear written and spoken English, sound analytical judgment, and the ability to communicate findings as business actions in a fast-changing environment.

Nice to have

- Marketing analytics experience, or familiarity with advertising platforms such as Google Ads or Facebook Ads. - Python or R, GCP or BigQuery, workflow tools such as Airflow or dbt, and Git-based code review.

Benefits and work setup

- Remote work, with applicants expected to be within roughly four hours of Central European Time. - Unlimited paid time off, paid national holidays, and a work-provided MacBook where needed. - Flexible independent contractor arrangement.