Remote job
Atlassian Engineer
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About this role
Role overview Own the consistency, reliability, scalability, and governance of an Atlassian Cloud environment spanning Jira Software, Jira Service Management, and Confluence. This role supports internal technical and business teams by translating operational processes into clear platform configurations, automations, and integrations.
Responsibilities - Administer and improve Jira, JSM, and Confluence configurations, keeping platform structures consistent and manageable. - Design Jira workflows, schemes, permission models, custom fields, project settings, and license arrangements. - Build and maintain JSM request types, service levels, queues, automations, and customer portal structures. - Create cross-system automations using REST APIs, scripting, and native or third-party integrations. - Configure Confluence spaces and organize knowledge bases. - Map business processes into scalable, user-friendly workflows; investigate performance, configuration, and integration problems.
Requirements - Three to five years of hands-on Atlassian Cloud administration or engineering experience, including Jira, JSM, and Confluence. - Deep practical knowledge of Jira architecture and JSM configuration. - Demonstrated experience designing API-based automations, scripting, and system integrations. - Ability to translate complex business processes into maintainable platform solutions. - Strong analytical, troubleshooting, and communication skills for work with both technical teams and business stakeholders.
Benefits and work setup The role can be performed fully remotely, with flexible working arrangements. The work is described as connected to practical business outcomes and offers opportunities to grow expertise in cross-platform integration and automation.