Software Engineering Manager, Billing

Role overview Lead the engineering team responsible for turning platform usage into accurate, understandable customer charges. You’ll set the multi-quarter direction for billing systems, guide the people and technical decisions behind metering, data flows, invoicing, and reconciliation, and partner with business leaders to keep billing dependable as products and pricing evolve.

Responsibilities - Lead and grow the team responsible for usage capture, billing data pipelines, external billing services, and invoicing. - Own the billing roadmap from metering through reconciliation and financial reporting. - Improve billing accuracy and reliability with monitoring, tests, and controls that surface errors early. - Work with Finance, Product, and Customer Experience to align systems with pricing, reporting, and customer needs. - Hire, develop, and support engineers, including senior individual contributors; build clear career and performance practices. - Make architecture choices that balance long-term platform investment with near-term launches and fixes.

Requirements - Strong people leadership and experience building and scaling engineering teams. - Technical judgment sufficient to review code, prototype, and contribute directly when useful. - Ability to operate in ambiguity and keep a team focused as its scope grows. - Experience coordinating with Finance, Product, or Customer Experience partners. - Business judgment to connect engineering decisions with billing accuracy, revenue, and customer trust. - Comfort working in a fast-moving environment, whether at a startup or a larger organization.

Nice to have - Led a billing platform migration or pricing model change. - Familiarity with financial reconciliation and reporting. - Experience with distributed systems, event-driven architecture, cloud infrastructure, developer platforms, or DevTools.

Benefits and work setup - Four weeks of paid vacation and 14 weeks of fully paid parental leave. - Employer-paid medical coverage, plus substantial dental and vision coverage for an employee and dependent; FSA and HSA options are available. - Retirement and insurance plans, monthly lifestyle and connectivity stipends, and learning support. - Remote employees receive a home office stipend; Bay Area employees may receive commuter benefits.