System Administrator

Role overview Keep a distributed team productive by managing user access, workplace support, and company devices. Alongside resolving requests, you’ll maintain core IT services and improve operations through automation, contributing to infrastructure and security projects as the environment develops.

Responsibilities - Manage access from provisioning through periodic review and revocation, recording each step in service tickets. - Resolve support requests end to end and administer Google Workspace, Jira Service Management, and request workflows. - Maintain GitHub members, teams, repository permissions, and related access processes. - Support Jenkins nodes and the integration with GitHub, including webhooks, credentials, and build agents. - Manage Apple device enrollment, configuration profiles, operating system updates, and security baselines through mobile device management. - Find recurring requests to automate or make self-service, and contribute to infrastructure improvements.

Requirements - Ability to administer user access, IT services, and endpoint assets for a distributed team. - Experience supporting Google Workspace, Jira Service Management, GitHub, or Jenkins. - Familiarity with Apple device management and mobile device management tools. - Ability to handle service requests systematically and document access changes. - Interest or experience in automating routine IT operations.

Nice to have - Exposure to AWS, Google Cloud, or Linux environments. - Interest in applying AI tools to request triage and classification.

Benefits and work setup - Remote role listed in Warsaw. - Opportunity to own access and asset management and shape IT processes as they mature.