Business Analytics Engineer, Customer Insights

Role overview Build customer-facing analytics for radiology groups and health systems, turning their questions into dependable metrics and dashboards. This role combines data engineering, analysis, and customer partnership: establishing data foundations, modeling reusable measures, and explaining results in a high-stakes healthcare context.

Responsibilities - Connect a new data platform to an existing warehouse, resolve customer-specific data quality issues, and help establish data contracts. - Work with customer and internal stakeholders to clarify what they need to measure and what decisions the analysis should support. - Create governed, reusable data models, metrics, and dashboards that can serve multiple customers rather than one-off reporting requests. - Apply statistical judgment to account for small samples, outliers, seasonality, and differences in case mix; document caveats where needed. - Use AI agents to help describe, model, and document data relationships, then verify their outputs. - Monitor the quality of customer-facing results, explain anomalies and limitations, and collaborate with product, engineering, and customer success teams.

Requirements - The supplied source emphasizes analytical rigor, data quality, customer discovery, and the ability to make metrics reusable across varied data volumes and reporting patterns. - Able to explain analytics and data caveats to non-technical audiences, including radiology administrators, quality leads, and informatics teams. - Able to judge when results need confidence intervals, risk adjustment, or exclusions due to sample size or other data limitations. - The source mentions dbt- and Snowflake-style modeling practices as an approach for durable, reusable data products.

Nice to have - Experience with multi-tenant data governance, including row-level security and separating customer data in embedded analytics. - Experience selling to or working with hospitals and health systems, including familiarity with procurement and IT review processes.

Benefits and work setup - The role’s location is not specified in the provided material. Benefits listed for US-based full-time roles include medical, dental, vision, and life insurance; health and dependent care accounts; a 401(k); paid holidays; flexible paid time off; company and team gatherings; and an annual equipment stipend.