Cloud Engineer III

Role overview Engineer and support private cloud infrastructure across physical and virtualized environments. You’ll deploy, maintain, troubleshoot, and improve systems that support customer and internal workloads, while taking ownership of incidents and planned changes. The role also includes project scoping, operational documentation, and technical guidance for less experienced teammates.

Responsibilities - Deploy, upgrade, and migrate VMware vCenter and ESXi environments across hardware platforms. - Configure and support network virtualization, high availability, clustering, and Windows and Linux systems. - Monitor infrastructure, investigate alerts and escalated tickets, and resolve production issues while meeting service expectations. - Plan maintenance, patching, capacity management, and functional testing for assigned systems and projects. - Analyze performance and develop procedures that reduce outage likelihood or severity. - Maintain technical diagrams, workbooks, change requests, and operating procedures; train and mentor junior team members.

Requirements - Bachelor’s degree in a related field or equivalent professional experience. - At least seven years of progressive IT engineering experience. - Advanced experience with VMware vCenter and ESXi, network virtualization, and high availability or clustering. - Experience administering Windows and Linux systems, including CentOS or Red Hat, and hardening operating systems to compliance standards. - Knowledge of protocols and services such as DNS, SSH, SSL, SMTP, and SNMP; experience with BGP, HSRP, and IP subnetting. - Understanding of automation or APIs using Python, Ansible, PowerShell, JavaScript, JSON, or REST, plus enterprise Active Directory and Exchange administration. - U.S. citizenship is required for this position due to federal customer contract requirements.

Nice to have - Data center, virtualization, or hyperconverged infrastructure experience. - VMware data center virtualization or relevant systems and technology certifications. - Strong experience with Python, Ansible, PowerShell, or JavaScript/JSON/REST APIs.

Benefits and work setup - Availability may need to flex to support a 24/7/365 operations center. - Benefits include medical, dental, and vision coverage; retirement matching; paid time off and holidays; tuition assistance; parental leave; and wellness programs. The position is bonus eligible.