Senior Product Specialist

Role overview

Serve as a technical and strategic advisor to enterprise customers working on identity security. The role combines customer engagement with product insight: you’ll explain complex capabilities to technical and executive audiences, support important deployments, and bring customer and market feedback into product planning.

Responsibilities

- Present product roadmaps and strategic briefings to senior and executive stakeholders. - Lead technical discussions and workshops covering authentication, fraud detection, risk analysis, and identity verification. - Connect technical recommendations to customer business goals, compliance needs, and risk concerns. - Support account teams and solution engineers during evaluations, proofs of concept, and production deployments. - Gather customer feedback and market signals to inform product direction and long-term planning. - Develop executive briefings, decision guides, technical demonstrations, and in-depth enablement materials.

Requirements

- Five to seven or more years in identity and access management, cybersecurity, or a customer-facing technical role such as solutions engineering, technical account management, enablement, or consulting. - Experience engaging credibly with executive-level stakeholders. - Working knowledge of authentication standards and protocols such as OAuth, OIDC, SAML, FIDO, and passkeys. - Strong presentation and communication skills, including the ability to explain technical subjects in terms of business value. - Professional judgment and relationship-building skills for working with enterprise customers and internal leaders.

Nice to have

- Experience with multi-factor authentication, fraud and risk engines, behavioral analytics, or identity verification.

Benefits and work setup

- Flexible, collaborative work environment. - Benefits include paid time off and holidays, parental leave, healthcare, retirement programs, education reimbursement, and commuter support in some locations.