Product Designer / UX/UI Designer

Role overview

Shape the experience of a subscription-based online platform, designing website interfaces and campaigns that are useful to customers and support measurable business goals. You’ll combine user research, market and competitor insights, and performance data to improve journeys such as sign-up, upgrades, and retention. The work spans discovery, prototyping, visual design, collaboration with developers, and continued iteration across desktop and mobile.

Responsibilities

- Lead design of website interfaces and experiences, with attention to usability, conversion, and engagement. - Partner with marketing, developers, and other stakeholders to address user needs and business problems. - Conduct competitive, feature-gap, and market research to identify opportunities and inform product choices. - Use user research, analytics, experiments, and performance indicators to guide design decisions and assess results. - Create wireframes, prototypes, detailed mockups, and implementation specifications for new features and improvements. - Monitor outcomes with cross-functional partners and refine designs based on feedback and data. - Maintain consistent visual patterns and advocate for user-centered solutions that also support measurable goals.

Requirements

- At least three years of product or UX/UI design experience, including work for a direct-to-consumer subscription business. - Portfolio demonstrating the design process and results, especially improvements to sign-up funnels, landing pages, campaigns, or product experiences. - Strong experience with subscription commerce flows, including conversion, upgrades, and retention. - Understanding of information architecture and organizing complex data into clear layouts. - Experience with user research, usability testing, wireframing, prototyping, and responsive design for desktop and mobile. - Ability to use analytics to improve conversion, engagement, or retention, and to explain design decisions to partners. - Proficiency with a design tool such as Figma, Sketch, or Adobe XD; strong visual judgment and attention to detail.

Nice to have

- Experience working in an agile environment.

Benefits and work setup

- Remote-first work environment and flexible paid time off. - Employer-paid medical, dental, and vision coverage for employees, with 75% of dependent coverage costs paid. - 6% 401(k) match.