Site Reliability Engineer - Fully Remote

Role overview

Help keep large, distributed software services available, scalable, secure, and responsive. You’ll combine operational support with infrastructure engineering, project delivery, and ongoing reliability improvements, working closely with development, IT, and business teams. The role includes an on-call rotation.

Responsibilities - Support and engineer production applications, investigate incidents, and act as an escalation point. - Monitor and improve system performance, reliability, and capacity. - Build and maintain software and systems for platform infrastructure and applications. - Work with development teams on system design, testing, releases, and technical debt. - Plan and deliver technical projects, coordinating work across teams. - Improve continuous integration, delivery, and operational processes.

Requirements - Linux system administration skills and experience helping maintain infrastructure as part of a team. - Familiarity with databases such as MySQL, PostgreSQL, or Redis and scripting with Python, Bash, or PHP. - Knowledge of automated deployment or configuration management tools such as Ansible, Docker, or Terraform. - Awareness of AWS or other cloud infrastructure services. - Ability to troubleshoot independently, prioritize incidents and planned work, and identify performance or reliability improvements. - Familiarity with ITIL practices and a habit of documenting new learning.

Nice to have

Experience with Kubernetes or containers, monitoring tools, web servers such as Nginx, storage systems, Git, Elasticsearch or Kibana, Kafka, or Druid may be useful. Interest in development and helping teams reduce technical debt is also valued.

Benefits and work setup

The role is described as fully remote with a flexible work environment. Listed benefits include flexible time off, enhanced parental leave, health and welfare coverage, a retirement plan with a 4% employee match, wellness resources, and company events.