Forward Deployed Product Engineer (Client Facing)

Role overview Work with healthcare organizations to connect their systems to a care navigation platform and bring partner use cases from technical discovery through launch and early adoption. This hands-on engineering role combines integration development with direct guidance for customer engineering, IT, and security teams.

Responsibilities - Map partner architectures, data flows, and constraints during technical discovery, then build prototypes to demonstrate solutions. - Design and implement integrations using APIs, data feeds, and healthcare data exchange standards. - Write and configure production code to connect partner systems, and support implementation, testing, and go-live. - Investigate data, integration, and performance issues in live environments. - Turn deployment lessons into product feedback, reusable tools, documented patterns, and playbooks. - Contribute technical detail to security reviews, questionnaires, and proposals.

Requirements - At least five years of experience in software engineering, integration engineering, solutions architecture, or a related deployment role. - Strong Python and SQL skills, plus experience with another programming language. - Experience building and consuming REST APIs and working with JSON, flat files, and batch data exchange. - Experience with a major cloud platform and the ability to own ambiguous problems through to resolution. - Confidence working directly with customer engineers and explaining tradeoffs to nontechnical stakeholders. - Working knowledge of healthcare data privacy and secure handling of sensitive health information; travel to partner sites may be required (approximately 15–20%).

Nice to have Experience with healthcare data and systems, including HL7, FHIR, X12 EDI eligibility or claims files, or payer and provider platforms.

Benefits and work setup The role is remote-first and collaborates across engineering, product, sales, and implementation. For roles based in Colorado, Nevada, New York, or Washington, DC, the stated base pay range is $180,000–$220,000; compensation varies by experience and location. The package may include stock options, health coverage, paid time off, development stipends, and wellness benefits.