Delivery Lead / Engagement Manager

Role overview A client-facing delivery leadership role responsible for the health and outcomes of multiple consulting engagements from scoping through renewal. The lead balances hands-on project management with technical credibility, keeping delivery teams aligned and ensuring clients see measurable value. Success shows up as on-time delivery, expanding scope, and strong renewal rates.

Responsibilities - Own end-to-end engagement delivery including scope, timeline, budget, and outcomes. - Run client rituals such as status reviews, steering committees, and roadmap sessions. - Coordinate cross-functional technical teams, removing blockers and protecting focus. - Identify scope expansion opportunities and partner with sales on renewals and growth. - Manage risks, escalations, and change requests with clear stakeholder communication. - Translate between business stakeholders and technical contributors to keep everyone aligned.

Requirements - Proven experience leading technical consulting, professional services, or agency engagements. - Strong project management fundamentals including scoping, estimation, and resource planning. - Comfort discussing technical topics with engineers while steering conversations toward business value. - Excellent written and verbal communication for executive and working-level audiences. - Track record of renewals, expansion, or upsell within existing accounts. - Ability to manage multiple concurrent engagements without dropping quality.

Nice to have - Background in cloud, platform, security, or AI consulting. - Familiarity with project tooling such as Jira, Linear, or Asana.