Staff Site Reliability Engineer, AWS & Databases

Role overview Design, operate, and improve cloud infrastructure and production databases that support telehealth services. The role has particular responsibility for database reliability, performance, automation, and recovery across AWS, with some Google Cloud infrastructure. Because the environment handles sensitive health information, changes need to be secure, controlled, and auditable.

Responsibilities - Architect and manage highly available AWS services, and support services including Cloud SQL, GKE, and BigQuery in Google Cloud. - Operate and tune Aurora, RDS for PostgreSQL and MySQL, DynamoDB, and Cloud SQL, including replicas, backups, recovery, and failover. - Diagnose query and database bottlenecks, monitor capacity, and plan for growth. - Manage schema changes, database upgrades, and data migrations with minimal downtime. - Run disaster recovery exercises, restore tests, and failover drills; validate recovery objectives and improve runbooks based on findings. - Provision infrastructure with Terraform, automate operational work, maintain delivery pipelines and observability, and participate in on-call response and incident reviews.

Requirements - 8–10 years in cloud or infrastructure engineering, including at least three years operating production databases on AWS. - Strong AWS experience and production expertise with PostgreSQL or MySQL on Aurora or RDS. - Working knowledge of VPCs, IAM, EC2, EKS or ECS, S3, and Lambda. - Experience using Terraform in a team with code review, plus Python or Bash scripting. - Experience with observability tools, production incident response, postmortems, and disaster recovery exercises. - Willingness to take part in a rotating on-call schedule.

Nice to have Experience with ArgoCD and GitOps, CloudFormation or CDK, Datadog, Rubrik, Google Cloud, AIOps, or a regulated industry. Relevant AWS certifications are also valued.

Benefits and work setup Benefits listed for salaried roles include medical, dental, and vision plans; flexible spending or health savings accounts; flexible paid time off; a 401(k) with company match; and life and pet insurance.