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Engineering Manager - Member Experience
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About this role
Role overview Lead a software engineering squad responsible for member-facing products, from early prototypes through production operation. You share accountability for delivery, quality, and team development, while continuing to contribute production code each sprint. The work includes close partnership with a product counterpart who sets product direction, with you responsible for delivery approach, sequencing, and operational standards.
Responsibilities - Shape iterations, prioritize and estimate work, maintain the backlog, and explain delivery tradeoffs. - Improve cycle time while maintaining the squad’s quality standards. - Contribute production code using the same development workflows as the team. - Coordinate with the product partner to clarify scope, ownership, and delivery plans. - Coach engineers, give direct developmental feedback, and support hiring. - Lead operational practices such as on-call coverage, incident response, and post-incident reviews. - Raise delivery risks early and recommend responses grounded in engineering and product judgment.
Requirements - At least 6 years of software engineering experience, including 2 or more years managing engineers, or equivalent accountable team leadership. - A record of delivering mission-critical production software and supporting it after launch. - Experience owning team prioritization and estimation, including communicating when work must be deferred. - Experience giving direct feedback and supporting an employee through performance challenges. - Recent hands-on production coding experience. - Sound judgment about where AI-assisted development helps and where it may cause rework.
Benefits and work setup - Remote-first work culture, flexible time off, and generous parental leave. - Equity grants, employee stock purchase plan, annual cash bonus, and 401(k) plan. - Medical, dental, and vision coverage, lifestyle spending account, and mental health support. - Base salary varies by geographic zone: stated ranges are $156,000–$224,250.