Manager, Engineering

Role overview Lead people, development, and operating health across an internship program, a maintenance team, Quality Engineering, and Solutions Engineering. The role coordinates teams with different experience levels and priorities, using clear goals, operational data, and practical AI workflows to improve quality, delivery, and customer support.

Responsibilities - Coach and develop team members, set individual goals, run regular one-to-ones, and provide actionable feedback. - Own the internship program from recruiting and onboarding through mentorship, performance feedback, and conversion or offboarding; build meaningful production learning experiences. - Establish the maintenance team’s operating model with technical leads, prioritizing defects, performance issues, and technical debt while tracking backlog health and cycle time. - Set Quality Engineering priorities, including performance testing and monitoring; use quality and observability signals to surface risks and improve releases. - Strengthen Solutions Engineering operations, escalation paths, and coordination with customer support teams. - Use shared metrics and responsible AI workflows to guide planning, triage, reporting, quarterly goals, and continuous improvement.

Requirements - At least three years managing engineers or technical teams, preferably across multiple disciplines or workstreams. - Strong software engineering foundation and the judgment to engage in quality, performance, maintenance, and customer-facing engineering discussions. - Experience recruiting, coaching, and developing technical talent, including early-career engineers. - Ability to manage varied stakeholders and priorities, and communicate recommendations and results to engineering leadership. - Practical experience using AI in work processes and designing assisted workflows with structured context, verification, and human judgment. - Analytical skills to turn operational metrics into priorities, set measurable goals, and create accountability.

Nice to have - Experience running an internship, apprenticeship, or similar program, or partnering with universities. - Familiarity with performance testing tools such as k6 and observability platforms such as Grafana.

Benefits and work setup - The role is described as offering a collaborative, growth-oriented environment and a comprehensive benefits package; specific benefits are not detailed.