Remote job
Mortgage Forward Deployed Engineer
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About this role
Role overview Help mortgage lenders put software and integrations into practice, working directly with customer teams after a sale. This hands-on engineering and consulting role combines solution design, production development, technical troubleshooting, and guidance for business leaders. The work focuses on mortgage origination systems, especially Encompass, and includes occasional customer travel.
Responsibilities - Learn customers’ mortgage workflows and advise on how technology can improve origination processes. - Design, review, build, and support integrations involving APIs, services, data pipelines, and mortgage platforms. - Develop solutions using Encompass and other loan origination or point-of-sale systems. - Lead proofs of concept and value demonstrations that show practical business outcomes. - Diagnose and resolve technical issues in live customer environments. - Share customer feedback with account and product teams to inform product improvements.
Requirements - At least three years of experience in software engineering, solutions engineering, or technical consulting. - At least three years of experience with mortgage or lending workflows, including strong familiarity with Encompass. - Backend experience with Python, APIs, SQL, and Encompass Developer Connect. - Frontend experience with React, TypeScript, JavaScript, and the ICE Secure Scripting Framework for Encompass. - Ability to connect technical options to business needs, guide change discussions, and present clearly to senior mortgage stakeholders. - Familiarity with Git and cloud fundamentals; able to work through ambiguity and take projects forward.
Nice to have - Experience integrating SaaS products or working with additional mortgage origination and point-of-sale platforms. - Exposure to AI, machine learning, or generative AI.
Benefits and work setup - Remote-first environment with end-to-end project ownership and direct customer engagement. - Occasional travel to customer sites and industry events, estimated at 30–50%.