Platform Deployment Engineer (Europe)

Role overview Lead end-to-end technical deployments of an enterprise AI platform for customers across Europe. You’ll be the primary technical counterpart for assigned accounts, translating customer requirements into a production-ready installation and supporting it through ongoing operations. The platform is used to bring AI into engineering design and simulation workflows.

Responsibilities - Guide deployment from architecture planning through go-live and steady-state operation. - Connect the platform to customer identity, data, engineering systems, infrastructure, and model-serving layers. - Coordinate with customer IT, security, and platform teams on assessments and architecture reviews. - Investigate production problems across the customer environment, including issues beyond the platform. - Document operational learning in runbooks, post-mortems, and reusable deployment playbooks, and relay feedback to product teams. - Work across managed cloud Kubernetes, on-premises or air-gapped clusters, GPU and model-serving infrastructure, and customer HPC environments.

Requirements - Six or more years deploying and operating enterprise software in production, with at least two years in environments you did not control. - Detailed Kubernetes configuration and troubleshooting skills, including understanding how chart settings render into manifests. - Familiarity with OIDC and SAML, identity clients, credential rotation, redirect URIs, and mapping groups to roles. - Linux, networking, TLS, DNS, routing, ingress and egress, certificate chains, and Kubernetes persistent storage knowledge. - Professional English for customer-facing work, willingness to travel within Europe, and flexibility to work customer hours.

Nice to have Experience with regulated or isolated deployments, image mirroring, GPU scheduling, LLM serving, enterprise identity providers, Terraform, GitOps, Prometheus, Grafana, HPC schedulers, ISO 27001 evidence, Python, or PLM/CAD/CAE tools.

Benefits and work setup Work remotely from Europe or from an office in Switzerland or Munich, with travel to European customer sites. The source describes a hybrid/remote culture, a collaborative multicultural team, and opportunities for professional growth.