Senior Infrastructure Manager (Cloud Hosting )

Role overview Lead the cloud hosting workstream for a multi-team program delivering public services. You will coordinate infrastructure, environments, releases, SaaS tenancy, service levels, and cloud spending while working directly with a partner engineering team. The role combines hands-on AWS and Terraform operations with cross-team delivery coordination and operational oversight.

Responsibilities - Manage environments, releases, and SaaS tenancy across several platforms. - Oversee a partner team responsible for infrastructure, hosting, CI/CD, incident response, monitoring, and alerting. - Work hands-on with AWS and Terraform operations alongside that team. - Own the release calendar and coordinate deployments across delivery teams. - Coordinate cloud cost management with the FinOps lead and report hosting service levels to client stakeholders. - Establish and implement observability standards across teams; the role may also manage help desk engineers.

Requirements - At least 8 years in technology delivery, including 4 or more years managing hosting or managed services work. - Experience managing environments, releases, partner engineers, and SaaS tenancy across multiple platforms. - At least 5 years operating production infrastructure on AWS with Terraform. - Hands-on knowledge of IAM, networking, Kubernetes or ECS, and monitoring. - Experience owning cloud cost management and service-level reporting for stakeholders. - Authorization to work in the United States without current or future visa sponsorship; government contract checks may apply.

Nice to have - People management experience, FinOps practice, and release coordination across several teams. - Familiarity with Amazon Connect, Salesforce, or Microsoft Dynamics tenancy. - Experience delivering software for government or public benefits programs.

Benefits and work setup - Fully remote work is available to residents of specified U.S. states; the role requires working from the contiguous United States. - The listing describes health and insurance coverage, paid time off, home office and utility support, learning resources, and a remote-friendly team environment. - The position is contingent on a contract award.