Remote job
IT Analyst (MS Technologies)
Job details
About this role
Role overview The position supports IT operations centered on Microsoft technologies, working as an analyst within a software services environment. The role involves contributing to technology delivery for clients across multiple industries, helping maintain and improve Microsoft-based solutions.
Responsibilities - Analyze, troubleshoot, and resolve issues within Microsoft technology environments. - Support implementation, configuration, and maintenance of Microsoft-based solutions for business needs. - Collaborate with technical teams on systems integration, application services, and data management initiatives. - Document processes, configurations, and procedures related to Microsoft platforms. - Assist with software configuration management, change management, and distribution workflows.
Requirements - Working knowledge of Microsoft technologies such as Office 365, Exchange, and related server or cloud platforms. - Familiarity with IT service areas including systems integration, data services, or enterprise application support. - Ability to analyze technical problems and communicate findings to stakeholders. - Willingness to participate in cross-functional delivery teams.
Nice to have - Exposure to workflow, change, or configuration management practices. - Understanding of cloud hosting, backup, or disaster recovery solutions.
*Note: The source material does not include a full job description, seniority level, salary, or specific benefits for this role.*