Sr. ServiceNow Developer I (6879)

Role overview Design, configure, and develop ServiceNow applications and platform enhancements supporting a federal customer’s operational needs. The role combines hands-on implementation with senior technical guidance, helping maintain secure, stable, and sustainable solutions across multiple instances and domains.

Responsibilities - Build and enhance ServiceNow applications, catalog offerings, workflows, and portal experiences. - Automate processes using Business Rules, Client Scripts, Script Includes, access controls, and workflow capabilities. - Gather requirements with customer stakeholders, analysts, administrators, and technical teams, then recommend aligned solutions. - Advise on platform architecture, development standards, and ServiceNow capabilities. - Troubleshoot application and performance issues and improve stability across instances. - Participate in Agile planning, reviews, testing, deployment, and rollout while managing assigned work independently.

Requirements - Active Secret security clearance. - At least six years of ServiceNow development experience, including Service Catalog and custom application work. - At least six years of ServiceNow consulting experience. - Three or more years developing Service Portal experiences. - At least one Certified Implementation Specialist credential; ITSM is preferred. - Ability to work independently and with technical teams, support multiple instances and domains, and apply Agile/Scrum practices.

Benefits and work setup Full-time benefits listed include health, dental, and vision insurance; a retirement plan with employer matching; paid time off and holidays; parental leave and dependent care; flexible work arrangements; professional development; and wellness support. Additional compensation may include performance bonuses or training and certification support.