Senior Product Manager - Users

Role overview

Lead product strategy for how people and other actors access and collaborate within a financial platform. The role spans invitations, roles, permissions, and authorization, with the goal of making team access straightforward for small businesses while supporting more complex needs as organizations grow.

Responsibilities

- Shape collaboration experiences for founders, employees, finance teams, and accountants, including the roles and permissions they need. - Improve the invitation journey by understanding what makes founders hesitate and making it clearer and more trustworthy. - Extend collaboration across the places customers coordinate about finance, including messaging and email. - Work with larger customers to understand how employee spending and financial operations change as they scale, then prioritize supporting capabilities. - Set direction for the access model as the product supports new types of users, including software agents. - Partner across research, design, engineering, go-to-market, and other teams to move work from problem definition through delivery.

Requirements

- At least 7 years of relevant product management experience; experience with collaboration products or platforms for identity, roles, and authorization is especially relevant. - Strong product judgment, including the ability to make access controls capable without making them unnecessarily complicated. - A record of turning ambiguous problems into an independent, clear product point of view. - Ability to lead complex work end to end and coordinate effectively across disciplines. - A considered perspective on how agent-driven actions affect collaboration and authorization. - Ability to bring product teams into collaboration challenges early and help unblock customer workflows.