IT Systems Administrator

Role overview Own the systems that give a distributed workforce secure, reliable access to its tools and devices. This role combines hands-on employee IT support with administration of identity, endpoint management, and business applications, with most effort focused on improving the underlying systems through automation and clear operational data.

Responsibilities - Administer identity and access, including single sign-on, account provisioning, authentication policies, role-based access, and recurring access reviews. - Improve employee onboarding and offboarding workflows, connecting HR, identity, and support systems with reliable triggers and audit records. - Manage macOS and Windows devices through mobile device management, applying enrollment, compliance, deployment, and device-trust controls. - Govern the business application portfolio: track ownership and usage, reduce unmanaged tools, manage licenses, and improve access provisioning. - Build and maintain integrations and automations using workflow platforms, APIs, webhooks, and approved AI-assisted processes. - Provide occasional employee support, document procedures, and report on service trends and security evidence.

Requirements - At least four years in IT operations, systems administration, or IT engineering in a SaaS-focused, distributed workplace. - Strong practical Okta administration, including SSO, SCIM, group and attribute rules, authentication policies, device trust, and workflows. - Experience managing both macOS and Windows endpoints with an MDM platform; able to troubleshoot and secure both operating systems. - Familiarity with Microsoft 365 administration and its coexistence with Google Workspace. - Experience building integrations with REST APIs, webhooks, and JSON using tools such as n8n, Okta Workflows, or comparable automation platforms. - Sound judgment around least-privilege access, auditability, documentation, and safe use of AI tools.

Nice to have - Experience with SaaS discovery and governance, business application access for sales or operations teams, dashboarding, or SOC 2 evidence collection.

Benefits and work setup - Remote-first work with flexible location subject to approval. - Medical, dental, and vision coverage, retirement savings plan, flexible paid time off, and paid parental leave.