Staff Product Manager

Role overview

Lead product strategy for a service that helps healthcare organizations enroll providers with insurance payers, a process that affects when providers can treat patients and organizations can bill for care. This commercially focused role sets direction through customer insight and measurable goals, while partnering with design and engineering to ensure products are adopted and deliver business results.

Responsibilities

- Set a 12–18 month product direction, using customer and market insight to choose priorities and define success measures. - Track progress against goals and communicate results to stakeholders. - Help shape sales focus, join discussions with large prospective customers, and equip sales and customer success teams with market knowledge. - Work directly with major customers to understand needs, relay them to product teams, and plan launches with marketing and operations. - Monitor product adoption and customer outcomes after launch. - Build prototypes and contribute code using AI tools, while partnering with engineers on technical choices.

Requirements

- At least six years of experience in product management or product engineering. - Track record of building strong customer relationships and using customer feedback to guide product decisions. - Experience supporting or helping close enterprise deals. - Experience launching products with large customers and coordinating adoption across sales, marketing, and operations. - Experience leading a team through goals and metrics, including choosing measures, setting targets, and monitoring performance. - Comfortable writing SQL, creating dashboards, and using AI tools to build and ship code.

Nice to have

- Healthcare experience or product work in operationally complex settings.