Cyber Security Support Engineer

Role overview Provide senior individual-contributor ownership for enterprise cybersecurity platforms and their integrations. The role combines architecture and automation with hands-on operational authority: directing technical response during assigned core hours, resolving systemic platform issues, and improving detection, resilience, and service quality in partnership with security operations and IT teams.

Responsibilities - Own one or more security platform ecosystems, setting technical configurations, lifecycle practices, resilience patterns, capacity needs, recovery objectives, and measurable service outcomes. - Direct cross-platform triage during assigned hours, coordinate technical actions, make time-sensitive decisions within delegated authority, and escalate significant risks. - Architect integrations, telemetry pipelines, orchestration, and automation across security tools and cloud, identity, endpoint, network, service-management, and data systems. - Lead root-cause analysis and remediation for recurring or high-impact failures, addressing technical and operational gaps. - Lead the security engineering workstream during serious incidents and readiness exercises, including containment support, telemetry checks, recovery, and after-action improvements. - Guide major upgrades, migrations, and architecture changes, covering design, dependencies, risks, testing, rollback, readiness, and operational handover.

Requirements - The source identifies this as the highest non-lead individual-contributor level on the solutions engineering team, requiring advanced technical ownership and broad discretion. - Ability to become effective quickly in a complex environment and serve as the senior technical authority during assigned business core hours. - Strong expertise in one or more enterprise security platform areas, with the ability to integrate systems and troubleshoot cross-platform, scale, performance, data-quality, and availability issues. - Experience leading high-severity technical response, root-cause work, platform changes, and operational improvement. - Ability to establish reusable automation practices covering code quality, peer review, secrets handling, testing, observability, and recovery.

Benefits and work setup - The listing indicates remote options in the United States and a hybrid option in Los Angeles. Benefits include health coverage, retirement savings with match, paid time off, family-building and caregiver support, professional development assistance, and volunteer time off.