Forward Deployed Engineer

Role overview Work as a Forward Deployed Engineer embedded with customer teams building real-time communication and voice AI applications on a developer platform for agentic computing. The role sits at the intersection of engineering, architecture, and customer implementation, partnering with customers from experimentation through production scale.

Responsibilities - Work directly with customer engineering teams (remotely or on-site) to design and implement real-time applications - Architect scalable systems for voice AI, real-time media, and developer platform use cases - Build prototype integrations, reference implementations, and sample applications to accelerate customer development - Help customers navigate SDKs, APIs, infrastructure, and deployment strategies for production systems - Debug and troubleshoot complex technical issues in production environments - Lead technical workshops and architecture sessions, then translate customer insights into product improvements

Requirements - 7+ years of experience in backend or infrastructure engineering - Proficiency in one or more languages such as Go, Python, Node, Rust, or C++ - Comfort working across APIs, SDKs, distributed systems, and cloud infrastructure - Ability to quickly understand complex systems and debug issues in real-world environments - Strong communication skills for collaborating with customer engineering teams and internal product teams - Comfort operating in fast-paced, low-process environments where ownership and initiative matter

Nice to have - Experience with WebRTC, real-time media systems, or telephony/SIP infrastructure - Familiarity with voice AI, conversational agents, or AI infrastructure - Background in customer-facing engineering roles such as Solutions Engineer, Field Engineer, or Forward Deployed Engineer - Contributions to open-source projects or developer ecosystems

Benefits and work setup - Open-source contribution opportunities alongside experienced engineers - Competitive salary and equity package - Health, dental, and vision benefits - Flexible vacation policy - Multiple levels open (FDE, Senior FDE, Staff FDE), with compensation based on experience and interview performance