Sr. Engineer, Collaboration

Role overview Own complex engineering and operations work for enterprise collaboration services built around Microsoft 365. The role delivers secure, dependable platform changes, leads incident response and service improvements, and provides technical guidance to other engineers within established architecture and governance.

Responsibilities - Lead implementations and integrations across Exchange Online, Teams, Teams Phone and Rooms, SharePoint, OneDrive, Copilot, and related security and compliance services. - Oversee service health, major-incident response, root-cause fixes, release readiness, and reliable day-to-day operations. - Apply approved standards for architecture, governance, security, compliance, lifecycle management, monitoring, testing, and documentation. - Coordinate delivery and service restoration with support, security, legal, network, facilities, telecom, vendors, and business teams. - Mentor collaboration engineers, improve automation and support readiness, and recommend changes when operational evidence points to a need.

Requirements - At least eight years of experience in collaboration, messaging, voice, or Microsoft 365 engineering, including ownership of complex global services and changes. - Bachelor’s degree in technology or a related field, or equivalent practical experience. - Advanced expertise in Exchange Online, Teams, Teams Phone and Rooms, SharePoint, OneDrive, Copilot, PowerShell, identity, security, compliance, monitoring, and integrations. - Demonstrated success improving service reliability, adoption, security, automation, documentation, and employee experience. - Sound judgment about when to make implementation decisions and when to escalate architecture, legal, policy, security, or enterprise-risk matters.

Benefits and work setup - Full-time remote position based in the United States. The source does not provide compensation or benefits details.