Forward Deployed Engineer

Role overview Embed with enterprise customers to understand their workflows and turn operational challenges into working AI-enabled software. You will take projects from discovery through production, configure solutions for customer environments, and bring lessons from the field back to the core product team.

Responsibilities - Work directly with customer teams to understand processes, data, and technical pain points. - Design and build AI-powered solutions for Salesforce and connected business systems. - Deliver projects end to end, including integrations, data migration, and deployment. - Adapt the platform to each customer’s environment and troubleshoot production issues across unfamiliar systems. - Lead technical workshops, demonstrations, and detailed discussions with engineering and business stakeholders. - Share field insights and develop reusable components with the product and engineering teams.

Requirements - At least four years of software engineering experience, including customer-facing or consulting work. - Strong Salesforce development skills, including Apex, Lightning Web Components, Flows, and the Salesforce data model. - Proficiency in a general-purpose language such as Python, TypeScript, or Java. - Experience with APIs, integrations, and enterprise data. - Experience working with large language models or AI tools in production settings. - Clear communication, sound judgment, and the ability to take ownership in ambiguous situations.

Nice to have - Salesforce certifications, such as Platform Developer II or Application Architect. - Experience at a Salesforce consultancy, systems integrator, or independent software vendor. - Work in healthcare, life sciences, or another regulated field. - Experience building AI agents or language-model workflows, or prior startup experience.

Benefits and work setup - Remote-first role, with US-based candidates preferred and a San Francisco hub available. - Customer site travel may reach 25%. - Full-time employment; contract arrangements may also be considered. - Work with a small, senior team and have direct access to company founders.