Lead QA Engineer, Enterprise Platform

Role overview This technical product management role owns the roadmap and release delivery for platform capabilities used by enterprise, public-sector, and other regulated customers. The work spans shared services and multiple product areas, with a focus on software customers can run in controlled environments, including self-managed, private-cloud, on-premises, or disconnected deployments. You would turn customer and business needs into prioritized requirements and coordinate delivery across product, engineering, QA, and customer-facing teams.

Responsibilities - Set product priorities, scope, milestones, and release-readiness criteria for customer-managed and restricted deployments. - Convert customer, field, and leadership input into product requirements, feature definitions, and measurable acceptance criteria. - Coordinate dependencies and delivery across engineering teams and platform workstreams, including backend, identity, infrastructure, and client components. - Define requirements for installation, upgrades, versioning, rollback, supportability, and product lifecycle management. - Drive requirements for areas such as database upgrades, observability, licensing, offline operation, customer-controlled encryption keys, and deployment reliability. - Partner with engineering and QA on feasibility, trade-offs, validation, and release readiness; keep leadership informed of status, risks, and decisions.

Requirements - At least seven years in product management, technical or platform product management, or a related technical product role. - Experience owning complex software products or platform capabilities delivered across multiple engineering teams. - Direct experience shipping software customers operate in their own environments, such as on-premises, self-hosted, private-cloud, appliance, or disconnected deployments. - Strong understanding of installation, upgrades, version compatibility, release planning, and support lifecycle needs. - Technical fluency with containers and deployment tools such as Docker, Kubernetes, and Helm, plus Linux, networking, DNS, and TLS. - Familiarity with CI/CD, build systems, container registries, and cloud infrastructure, particularly AWS; able to assess architecture documents and engineering trade-offs.

Nice to have Experience in regulated or defense environments, an active U.S. government clearance, or background in cybersecurity, privileged access, secrets, identity, or key management. Familiarity with zero-knowledge architectures, software supply-chain security, open-source licensing, offline licensing, customer-managed databases, logging, and observability is also useful.

Benefits and work setup The listing describes a remote role available from select locations, with hybrid work possible near Chicago, Illinois, or El Dorado Hills, California. Listed benefits include medical, dental, and vision coverage; life and disability insurance options; a 401(k); paid time off; and annual bonuses.